I’ve already done the obvious things…such as going to Add/Remove Programs and I’ve deleted cookies. Any help would be appreciated. Thanks!
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use malwarebytes from download.com
it’s free and works great
Personal antivirus is a rogue security program. It can’t be removed as a regular program. Detailed Personal Antivirus removal guide:
http://www.2-spyware.com/remove-personal-antivirus.html
Personal Antivirus removal instructions
Remove Personal Antivirus system processes:
av2008xp.exe
Antivirus2008XP.exe
Remove Personal Antivirus files:
PersonalAntivirus.lnk PersonalAntivirus.exe
Remove Personal Antivirus registry values:
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersion
Run “Personal Antivirus”
HKEY_CURRENT_USERSoftwarePersonal Antivirus
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersion
UninstallPersonal Antivirus